Annual Local Patient Participation Report
Download Nap PRG Annual Report 2013.pdf
Electronic Prescription Service - now available
Every year we seek information from our patients about the service the practice provides. The information is collated and discussed with our Patient forum in an effort to establish what changes need to be made to improve the quality of the care we provide.
If you would like to take advantage of this service and haven't yet completed a nomination form, you should ask your preferred pharmacy to set your nomination. You don't need a computer to do this.
This will not affect the way that you order / request prescriptions.
Benefits for you
If you get a repeat prescription, you will not have to spend your time going to your GP practice each time to pick up your paper prescription. Instead your GP will send it automatically to the place you choose, with less chance of it getting lost.
Nearly all pharmacies will be connected to the service, so you will be able to get your medicines from any pharmacy you choose - whether it's near home, work or the shops.
You may not have to wait as long for your prescription items, as often there will be time to get your repeat prescription items ready before you arrive. If any of the medicines on your prescription are out of stock when the pharmacist receives your prescription, they can be ordered in ready for you.
What happens if I do not wish to use the service?
Nothing - you will continue to get paper prescriptions as you do now.
A full list of pharmacies who are offering electronic prescriptions is listed on NHS Choices Website. You will see 'Electronic Prescription Service Available here' next to the name of the pharmacy listed.
More information about the Electronic Prescription Service is available from your local pharmacy, at the GP surgery or on-line at www.connectingforhealth.nhs.uk/eps.
Clinical Team changes:
We are pleased to welcome to our clinical team:
Dr Steve Kanani who is working with us 2 days a week after having retired from fulltime practice at the Haverfield Surgery.
Dr Cemile Maden joins as a fulltime associate. She has a particular interest in Safeguarding children, female health and is currently studying for her Diploma in Family Planning. Dr Maden hopes also to pursue her skills in providing joint injections and Minor Surgery in the very near future.
Dr David Turner is our new Registrar and replaces Dr Anil Raj who has now completed his training with us having passed his exams with distinction and gone to work in his family practice.
Dr Turner worked here for 4 months two years ago and we are very pleased to welcome him back with us.
* GP Registrars are fully trained Doctors who are undergoing further education to qualify as a general practitioner.
Patient Contact Information
In consideration of soaring postal costs we would like to ask patient’s co-operation in allowing us to use alternate forms of communication.
We send out dozens of letters every week and they could easily be replaced by email, text message or a phone call.
If you are willing to help us provide a faster and more cost effective communication service to you - will you kindly provide us with your preferred confidential contact method via email to : HER-PCT.KLBsurgeries@nhs.net
Or alternatively, complete one of the Contact Details forms at the surgery