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Welcome to The Nap Surgery

Thank you all for your patience regarding on-line access, we are now ready to allow this again for our patients enabling them to book, cancel, view appointments, order and see repeat medication and view vaccination history.  You need to collect your password documentation from the surgery in person, (or for housebound and those with need, have arranged with the team for your carer to collect it).  We have had a small group of patients trial this successfully so we hope it will be straightforward to all our patients.

Refurbishment

The Practice is currently undergoing some refurbishment to improve our facilities and increase the number of consulting rooms to provide more appointments for our growing list.  We hope to keep the disruption to a minimum by doing a lot of the work at weekends but workmen will be on the premises most days for a few more weeks so please do take extra care when attending the Kings Langley surgery site and accept our sincere apologies for any noise or inconvenience you may experience. 

Dacorum Patients Group Meeting

Catherine attended this on behalf of the practice - her notes from the meeting are uploaded here.  Please see their website for full information of events locally  http://www.dacorumpatientsgroup.org.uk/index.htm 

DPG notes feb 16   Dacorum HCT Services  Dacorum PPG Feb 16

 

Want to have a say in your local NHS but not too sure how to go about it?

If you’ve ever wanted to learn more about local NHS services or to get involved in making decisions about them, then please read on.  Herts Valleys Clinical Commissioning Group is the local NHS organisation that’s responsible for commissioning (planning, purchasing and evaluating) health services for people in the districts of Dacorum, Hertsmere, St Albans, Three Rivers and Watford – collectively known as west Herts.  We are genuinely interested in hearing from people who use the health services we commission – that’s you!We want to hear to what you have to say about NHS services because what you tell us can genuinely influence how we commission and evaluate these services now and in the future. But we also know that the NHS with its many strands – GP surgeries, hospitals, clinics, dental surgeries to name just a few - can be a complicated organisation to find your way around.  So we are holding an informal ‘Introduction to your NHS’ session designed to give you a step-by-step guide to the workings of the NHS together with an opportunity to find out all the ways you can get involved:

Tuesday 3 May 2016      10 am – 11.30am

Boxmoor Trust, London Road, Hemel Hempstead HP1 2RE

To book your place – with no obligation - please contact heather.aylward@hertsvalleysccg.nhs.uk

Community Respiratory Service

Herts Valleys Clinical Commissioning Group (CCG) is pleased to invite  patients and carers to an event to re-launch the community respiratory service.

Date:  Thursday 26 May 2016  

Time:  2 – 4pm  

Venue Holiday Inn, Breakespear Way, Hemel Hempstead     

Dr Corina Ciobanu, Respiratory Clinical Lead at Herts Valleys CCG commented: “I am delighted to be hosting these events. The Community Respiratory Service puts the individual at the very heart of everything it does and works with patients, families and carers to find the best care and treatment for them with the aim of maintaining independence and wellbeing of the individual and their carer. This event is aimed to increase the awareness of the Community Respiratory service and showcase the excellent care that is being delivered in the community for Herts Valleys Patients.  

  

We would very much like to hear from patients using the service and also from those that are not already receiving the community service to learn of their experiences of Respiratory care in order for us to ensure that the Community Respiratory Service is focussed on the needs of the individual.  The events will provide details of where the Community Service is delivered, how people can use it and what people can expect from it. I very much look forward to meeting you at the events”

     

To book your place or for more information please contact Sharon.alderman@hertsvalleysccg.nhs.uk.  

Patient Group and Carers Meeting

We had a very successful meeting on Thursday 15th October with both parents and carers here at The Nap, Kings Langley.
We spoke about: details about the plans for the surgery, making use of our on-line facilities, support available for carers within our area, CQC inspections and CCG Patient group Network.  David Cadogan from Carers in Herts and also a PPG Chair of his own surgery also joined our meeting to advise and answer questions.     See latest news section for our notes of the meeting.
 

Flu Vaccination

If you normally have a flu injection (over 65 years or one of the at risk groups - e.g Diabetes, Pulmonary disease, Heart disease or immunosuppressed) you have now missed our weekend drop in sessions at the surgery, but you haven't missed the chance to have your vaccination.  Please call the surgery you normally attend and book an appointment in one of the dedicated clinics with the nurses.  If you are unsure if you are eligible, please see http://www.nhs.uk/Conditions/vaccinations/Pages/flu-influenza-vaccine.aspx for further details.

Staff Changes

We are pleased to welcome back to our clinical team Dr Malini Bhular who has returned from her Maternity leave and Nurse Yan Ineson who has returned after spending just over a year in another practice.  

Joining us as an Associate GP is Dr Nikhil Patel who we are happy to have working with us on Mondays and Thursdays.  Dr Patel is happy to be referred to as Dr Nikhil to avoid confusion with our existing Dr Jay Patel.

Dr Olivia Versluys is a fully qualified Doctor who has also joined us to spend a year gaining experience in General Practice. 

 To view our practice leaflet, click here  http://www.practicebooklet.co.uk/nap/

Get Well, Keep Well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

Join In

We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.

 

Access to coded records is available  click here for more information. Please ask in person at reception for this, as identification will be required.  See latest news for more information

 

Named GPs


You will have seen in the press that all patients, including children, are allocated a named, accountable GP who is responsible for their overall care.  This is referred to as your 'Usual GP'.    We have run a registered GP list here at the surgery for sometime now and patients are aware of this and the fact that they can choose to see any member of our team if they so wish.     You should be informed of your Usual GP when you register but patients should be aware that you can also check who this is with any member of staff at any time.  We strongly encourage you to see your Usual GP where possible, particularly for on-going problems, so we can provide you with better continuity of care.  If he/she is fully booked, you can ask for an appointment with another Doctor or a Minor Illness Practitioner.  We will make reasonable efforts to accommodate requests to change Usual GP.

Shared care records

A letter has been sent to every patient who has previously asked to opt out of the shared care record.  The reason we have written to them is that more of our local NHS providers will soon have the ability to, with your consent, view your GP record when you attend other organisations.  The service that makes this work is called the Medical Interoperability Gateway (MIG)  http://www.healthcaregateway.co.uk/about  there is further information on the Latest News section and New Patient and Records section of our website.  Whilst we understand patients may be concerned, we do hope that this will mean all clinicians have the full picture of your health record whilst trying to treat you.  You will be asked before they can view the record, they cannot alter anything and we are notified when they have accessed the record.  If you have further questions, please speak to our practice manager or Caroline Raut, information governance and communications lead at the CCG e,mail -   caroline.raut@hertsvalleysccg.nhs.uk

 

Patient Participation 

We would welcome any patient wishing to join our Patient Participaton Group (PPG)  please speak to a receptionist for further details.

 

 

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

 

There is disabled access at both surgeries.

(Site updated 25/04/2016)
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