The Nap SurgeryTel: 01923 261035
Longmeadow SurgeryTel: 01442 833295
Please don't forget if you are registering with us we need a GMS1 AND a Patient questionnaire form completed by each person who is registering.
GMS1 Registration for NHS services
New patient questionnaire
The Royal College of General Practitioners has produced a useful guide for patients about the services on offer at GP Surgeries and how to access them. You can download the guide below.
A Patient Guide to GP Services
If you wish to register with the Practice, please download the form, below, and bring it to the surgery completed. One form is required for each registration. When you register you will also be asked to fill out a medical questionnaire. This is because it can take a considerable time for us to receive your medical records. There is an online version of this file too, which you may fill out and send to us. When you come to the surgery you will be asked to sign this form to confirm that the details are correct. We also ask all patients over 16years to use our blood pressure machine for an up to date recording on registration.
Please remember that to register with the surgery we must have a completed new patient questionnaire AND a GMS1 form for each person.
New Patient Questionnaire Sep 15
Note that by sending the form you will be transmitting information about your self across the Internet and although every effort is made to keep this information secure, no guarantee can be offered in this respect.
Print off a registration form, fill it out and bring it in with you to the practice.
These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.
Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups. Open the leaflets in one of the following languages
If you are ill while away from home or if you are not registered with a doctor but need to see one you can receive emergency treatment from the local GP practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.
You can be registered as a temporary patient for up to three months. This will allow you to be on the local practice list and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that practice.
To register as a temporary patient simply contact the local practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a practice in the town or area where you are already registered.
Download the Temporary Resident Registration Form
Statement of Purpose
Purpose Aims and Objectives
Names of the Registered Partners Dr Jitendra Patel (M) MB Southampton, MRCP, DCH, FPA Cert, Reg 1980Dr Mark Brownfield (M) MB, BS Lon, MRCGP, DRCOG, PGCMHE, Reg 1987Dr Deborah Kerr (F) MB ChB Leicester, DCH, DRCOG, DFFP, MRCGP, Reg 1996Dr Bhavesh Kataria (M) BSc (hons), MB ChB Birmingham, MRCP Lon, MRCGP, Reg 1997Dr Joanna Lang (F) MB ChB Aberdeen, MRCGP, DRCOG, FPA Cert, DFFP, Reg 1980Dr Caroline Knowlden (F) MBBS, 1996 Lon MRCGP, DFFP, Reg 1996
The Partners employ the following staff to help them provide servicesSalaried General Practitioners: Dr Cemile Maden (F), Dr R Reubin (M)Practice Nurses, Health Care Assistant and Phlebotomist Administrators, Secretary & Receptionists and our Practice Manager, Sheila Burgess.
We are a GP training practice and we usually have a GP registrar attached to our team. These are qualified doctors who are undertaking further training in General Practice under supervision.
Treatment and Services offered to patients
Arrangements made for consultation with patients about the operation of the Practice
We endeavour to make it easy for our patients to make an appointment with an appropriate healthcare professional by providing appointments throughout the day.
The surgery and telephone lines are open from 8am through to 6.30pm Monday to Friday, a full range of appointment times are available with a GP or the nursing team (and also have extended opening hours on Monday and Tuesday evenings) Appointments can be booked online, over the telephone or in person. Our phone lines are transferred to the out of hours service when our surgery is closed.
Patients may book to be seen at any location site for appointments and with either of the teams at any time.
Arrangements made for feedback and discussions with patients
We have a patient participation group to enable closer contact with our patients. We also have a virtual group who are contacted on an occasional basis for feedback on a specific service. All patients are able to join in either of these groups
Arrangements for dealing with complaints
All complaints should be made to the Practice Manager. We have a protocol for managing complaints when immediate satisfactory resolution is not achieved.
Arrangements for respecting the privacy and dignity of patients.
We adhere to the standards of the Data Protection Act regarding the handling of confidential data and offer a chaperone service to patients. Some of our team have been trained to act as chaperones. As we cannot guarantee the availability of a chaperone unless requested in advance, you may be asked to make another appointment to facilitate this.
Your doctor (hospital doctor and GP) and the team of health professionals caring for you, keep records about your health and any treatment or care you receive from the NHS
Your records are private and you have the right to expect that they are kept secure and confidential. These records are then used to guide and manage the care you receive.
Different organisations within the NHS sometimes have to share information about you, for example when you are referred from one service to another. The NHS and local council services are also working more closely together to ensure you receive the most appropriate care, and so may also need to share your information. This will only be done with your consent and knowledge and you have the right to ask for this information not to be shared.
There are strict rules about keeping records, on a computer as well as on paper, so that they remain secure. Only authorised people are able to get access to your records.
A patient information leaflet is available that gives you more details about who may see your personal information, what steps you can take to limit the sharing of your information and how to apply to see your medical record.
Health Record Patient Leaflet
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